Service
1. Able to respond promptly and effectively to inquiries about products, prices, etc.
2. We have our own R&D department and factory to ensure product quality during the transaction
3. OEM, any your customized lightings we can help you to design and put into product
4. Protect your sales area and all private information
Q1 Can I have a sample order for LED light?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q2 What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3 Can you print the clients LOGO on the lamps and Cartons?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q4 Do you test all your goods before delivery?
Yes, we have 100% test before delivery.
Q5 What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q6 How to proceed an order for solar light?
Firstly,let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly,customer can confirm the samples and places deposit for formal order.
Fourthly,We arrange the production.
Q7 How to deal with faulty?
First of all, our products are produced under a strict quality control system, and the defective rate will be less than 0.2%
Secondly, for defective batch products, we can discuss solutions including recalls based on actual conditions.
If you want to know more detailed information about our products and company, please send us your inquiry and we will reply you in time.
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